diamond exchange

diamond exchange App support

Contact
+91 1605023084

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The diamond exchange:

Q1: How to log in after installing the diamond exchange?

To log in, open the app and enter your registered mobile number. You'll then receive an OTP to verify, which will securely log you in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure your internet connection is stable and strong. Wait for a reliable signal, then click 'send OTP' and allow the allotted time for the code to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try logging in with the same active number. If the number has changed, submit your correct KYC details to the customer support system via email to facilitate the account transfer. This will help complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can easily log in and play the newly available app. This should fix any compatibility problems and allow for a smooth gaming experience.

Most Asked Questions Related To Withdraw In The diamond exchange:

Q1: What is the minimum withdrawal amount in the diamond exchange?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. This means you can cash out your winnings, but not any rewards or bonuses received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically streamline the process, completing it within 30 minutes to 3 hours. However, occasional payment delays may extend the wait, potentially up to 24 hours. This delay can occur when payment processing is slowed.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by others. It is, however, possible to withdraw the winnings earned from playing games with the bonus amount. This bonus money cannot be withdrawn as cash, only the resulting winnings can be.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.

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